In the event of cancellation or postponement of the scheduled course date by you, the following course charges will be payable:

Written notice before course date  Fees Payable (% of course fee)

 56 ordinary calendar days or more
42-55 ordinary calendar days  30% 
28-41 ordinary calendar days 50% 
 28 ordinary calendar days or less  100%

Notice of cancellations/postponements become effective upon receipt by us.


Our invoice for fees will be raised on the scheduled course date. Fees are payable (in pounds sterling) within 30 days of the date of invoice unless otherwise agreed in writing.

All fees and expenses will be subject to the applicable taxes in the country in which the service is provided. You agree to pay LRQA’s applicable fees for the services and pay all undisputed portions of invoices for the services within 30 days of the invoice date. LRQA reserves the right to charge interest at an annual rate of 5% above the Bank of England base rate on any amount remaining unpaid beyond 30 days, and may withhold any or all services until the arrears, including interest, are paid.

You, your servants and agents agree to maintain as confidential and not to use or disclose to any third party, any confidential information derived from LRQA in connection with the training provided. Such obligation shall survive termination of the training agreement. The information provided by LRQA in this proposal is commercially confidential and must not be disclosed to a third party without LRQA’s prior written agreement.

Intellectual property rights

All intellectual property right, including copyright and design rights, in any and all of the course materials, other documentation or visual aids provided by us under the training agreement shall remain vested at all times in LRQA. LRQA’s logo and copyright notice will be printed visibly on all such materials, documents and visual aids. You agree not to make any copies, or remove the logo or copyright notice, without our prior, written consent.


Our liability (including our employees, contractors and agents) in contract, tort (including negligence), strict liability, indemnity or otherwise to you arising from or in connection with the training services shall be limited to an aggregate amount of the fees charged by us for the services.

Force majeure

LRQA shall be relieved from liability under this agreement if and to the extent that it becomes unable to carry out all or any of its obligations as a result of any event or matter beyond its reasonable control.

Law and jurisdiction

The training agreement shall be governed by, and construed in accordance with, English Law, and the parties irrevocably submit to the jurisdiction of the English courts.

Consequential loss

Neither party shall be liable in contract, tort (including negligence), strict liability, indemnity or otherwise for loss of profit or anticipated profit, loss of use, loss of contract, loss of production, loss of savings, loss of revenue, business interruption or increased cost of working, loss of capital or any indirect, special, consequential or exemplary damages howsoever caused.